Have a question about your subscription, a technical issue, or a billing request? Our team is available around the clock to help you sort it out, no matter which time zone you're writing from.
Send us a message any time and our team will get back to you promptly, usually within a few hours.
Chat with a real support agent directly inside the app or on the account dashboard for the fastest response.
Browse step-by-step setup guides, troubleshooting articles and billing FAQs covering every supported device.
Running a team or a business? Reach out about multi-seat plans, invoicing options and network setup guidance for larger deployments.
Most email inquiries get a first reply within a few hours, even outside regular business hours, since our support team works in shifts across multiple time zones to cover the clock fully.
For technical issues, it helps to have your app version and device details ready — the faster we understand your setup, the faster we can point you to a fix instead of a generic troubleshooting checklist.
Download the app for your platform, sign in with your account, and tap connect. Detailed setup guides are available in the Help Center for every supported device.
Contact support within 30 days of your purchase and request a refund — it's processed without complicated forms or lengthy explanations.
Open your account dashboard, select your subscription, and turn off automatic renewal. You'll keep full access until your current billing period ends.
Yes, our support team can also help with multi-seat business subscriptions, including onboarding, billing questions and network configuration guidance for larger teams.
Let us know your device and operating system, the app version you're running, and a short description of what you were trying to do — it helps us solve the issue on the first reply instead of going back and forth.